Zendesk node

Use the Zendesk node to automate work in Zendesk, and integrate Zendesk with other applications. REA Automation has built-in support for a wide range of Zendesk features, including creating, and deleting tickets, users, and organizations.

On this page, you'll find a list of operations the Zendesk node supports and links to more resources.

Credentials

Refer to Zendesk credentials for guidance on setting up authentication.

This node can be used as an AI tool

This node can be used to enhance the capabilities of an AI agent. When used in this way, many parameters can be set automatically, or with information directed by AI.

Operations

• Ticket
  • Create a ticket
  • Delete a ticket
  • Get a ticket
  • Get all tickets
  • Recover a suspended ticket
  • Update a ticket
• Ticket Field
  • Get a ticket field
  • Get all system and custom ticket fields
• User
  • Create a user
  • Delete a user
  • Get a user
  • Get all users
  • Get a user's organizations
  • Get data related to the user
  • Search users
  • Update a user
• Organization
  • Create an organization
  • Delete an organization
  • Count organizations
  • Get an organization
  • Get all organizations
  • Get data related to the organization
  • Update a organization